Cash payout

Withdraw euro in cash in one of the Bank Millennium branches all over Poland

Over 350 euro collection points all over Poland

Why is it worth it?

You don’t need a currency account in EUR

Example: you can exchange PLN to EUR in Walutomat without a currency account.

You will receive cash at a rate better than in stationary exchange offices

How to withdraw cash?

Step 1:

Deposit in the virtual Wallet

Deposit money in Walutomat’s account to your virtual “Currency Wallet”

Step 2:

Exchange in the Wallet

Using the “Exchange in the Wallet” option, exchange the deposited money to EUR

Step 3:

Withdrawal from the Wallet

When withdrawing EUR from the Wallet, select the cash collection option

Step 4:

Cash receipt

Go to your chosen bank branch and collect the cash

How much does it cost?

Each cash withdrawal costs EUR 2.50. The amount will be withdrawn from the funds available in your Wallet. Example: if you collect EUR 100 in cash, the balance in your Wallet will decrease by EUR 102.50.

How much cash can I withdraw at one time?

You can withdraw from EUR 50 to 2,000. The withdrawn amount must be a multiple of EUR 50.
The fee for each one-off withdrawal is EUR 2.50.

How does the cash collection process look like?

When making an order, select a cash collection point from the list of branches in which you can collect cash
Choose collection day.Note: you will only be able to collect the cash on the designated date
Go to a selected bank branch with a valid identity document with your PESEL number(or a foreign passport or a residence card if you do not have a PESEL number)
Tell a bank employee that you wish to collect the “ordered cash”

When can I collect the cash?

When making an order, select a cash collection date. In the case of orders submitted until 2:30 pm, the cash can be collected on the next business days after 12:30 pm. In the case of orders submitted after 2:30 pm, the cash can be collected two business days after 12:30 pm at the earliest. You can collect the cash during the bank’s working hours. For information about the working hours of bank branches go here.

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Who can collect the ordered cash?

Cash can only be collected in person with a valid identity document with your PESEL number (or a foreign passport or a residence card if you do not have a PESEL number).

Why is there an additional fee on the receipt?

After collecting the cash in the bank, you will receive a paper receipt. Do not worry about the “fee” position, you will not be charged. This amount concerns only settlements between the bank and Walutomat.

What happens if I don’t collect the cash within the designated time?

If you do not collect money on the selected day, the funds will be returned to the Portfolio in Walutomat within the next 2 business days. The charged fee in the amount of EUR 2.50 will not be returned.

Can I collect a part of the sum? 

You cannot collect only a part of the amount. The ordered cash has to be collected in full in a single Bank Millennium branch.

Can I cancel a cash withdrawal?

After you choose the option to withdraw cash in a Bank Millennium branch, it is not possible to cancel the order. If you do not collect money on the selected day, the funds will be returned to the Portfolio in Walutomat within the next 2 business days.